Skip to content

Contact Us

Have a question, found a bug, or want to suggest a feature? We would love to hear from you. SmallerImages.com is an active project and your feedback directly helps us build a better tool.

Get in Touch

The best way to reach us is by email:

Email: [email protected]

We aim to respond to all enquiries within 1–2 business days.

What You Can Contact Us About

  • Bug reports. If a tool produced unexpected output, failed to convert a file, or behaved incorrectly, please let us know. Include your browser name and version, the source file format, and a brief description of what happened.
  • Feature requests. Have an idea for a new format, a new setting, or a workflow improvement? We want to hear it.
  • Tool feedback. If the output quality for a specific conversion could be better, tell us. We take quality seriously and every report helps us improve.
  • General questions. Not sure if SmallerImages.com is right for your use case? Ask us and we will give you an honest answer.
  • Business and partnership enquiries. Reach out with the subject line “Partnership” and we will get back to you.

We Are Actively Improving

SmallerImages.com is continuously being developed and optimized. We are working to improve conversion accuracy, expand format support, increase performance for large batches, and add features that make bulk image conversion faster and more reliable for everyday use.

If you have been using the tools and have suggestions based on your real workflow, that kind of feedback is exactly what we are looking for. You can be direct. If something is not working well, we want to know.

Before You Write In

If you are experiencing an issue with a tool, these steps resolve most common problems:

  • Try a different browser (Chrome or Firefox tend to have the most consistent image codec support).
  • Make sure your browser is up to date. Older browser versions may have limited support for formats like AVIF or HEIC.
  • For very large batches, try uploading as a ZIP archive rather than selecting individual files. It is generally more stable for high file counts.
  • If only one or two files are causing issues, try converting them individually to isolate whether the problem is the file or the batch.

If none of the above helps, please email us and we will look into it.

Important. Critical or Sensitive Files

SmallerImages.com is built for everyday digital image use. Blogs, social media, websites, and bulk content workflows. If you are working with images that must meet specific legal, medical, archival, or print quality standards, please read our Disclaimer before use. For files in those categories, always verify output quality carefully before relying on it.

We look forward to hearing from you.

[email protected]

Send a message

Prefer email? Write to [email protected]